Refund Policy
This Refund Policy applies to all subscriptions and purchases of Cooltivate, a product operated by MHaus Corp.
1. Pre-Launch Refunds
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Customers are eligible for a 100% refund if they cancel before the official product launch date.
2. Post-Launch Refunds
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7-Day Full Refund Guarantee: You may request a full refund within 7 days after the product launch or your initial subscription purchase, whichever is later.
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After 7 Days: Refunds are available only for the unused portion of your subscription.
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Any months already used will be charged in full.
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Refunds will be calculated based on the remaining months left in your subscription at the time of cancellation.
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No partial refunds are issued for days within a billing month once that month has started.
3. How to Request a Refund
To request a refund or cancel your subscription, don’t hesitate to get in touch with us at:
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Email: info@cooltivate.net
- Mail: MHaus Corp. – Cooltivate
145 1/2 Church Street, Unit 5
Toronto, Ontario, M5B 1Y4
4. Processing
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Approved refunds will be issued to your original payment method.
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Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
5. Changes to This Policy
We may update or revise this Refund Policy from time to time. Any changes will be effective immediately upon posting on our website.